User Terms & Conditions

This policy specifically outlines various terms and conditions (T&C) and is binding on the user including for room booking , payment, refund related terms and conditions. Kindly read through the user terms & conditions policy carefully before making any purchase on referred as “platform” or “website” or “we” or “our or “”) and can be modified or amended from time to time without any prior notification to the website user.

All policies pertaining to user, privacy, cancellation, refund, shipping etc. are subject to be modified from time to time. Please read the respective sections on to read the updated version of these policies. The policies and frameworks are designed to meet the governance and set-up procedures and the user agrees to read them carefully from time to time to keep a track of the same before using the website or making any transaction on the site.

If you book through our website or domain linked with this site, you by default agree to those terms & condition by using the site. (herein referred as “you”, “buyer”, “Customer”, “user”). By using the service or transacting on the website the user by default agrees to abide by the terms and conditions, privacy policy, cancellation, refund, and payment terms, services terms.

If you do not agree to the terms and conditions of the website usage, please abort the website or do not transact on

General conditions:

A user is someone who is booking a hotel room through www.nestandhives.comor its affiliated sites

Restrictions: would label these actions as misuse of the site and any misuse would lead to prohibition to use the site and undertakes no responsibility out of these user related activities which may cause loss to anyone transacting on the website

Room Bookings:


We use third party payment gateway for processing payments. We don’t capture your payment details including card details/ net banking passwords. Users are advised not to transact if you see the payment links are not the one available on our site.

Users are advised not to click any link or suspicious email and share your bank or card details. We don’t ask the customers to share their card details, pin, OTP, netbanking information in any event.


If you are using a valid coupon or promotional code, you are requested to read the detailed terms before making a room reservation.

Booking Confirmation:


Upon successful payments confirmation, booking of a hotel room is confirmed and buyer receives a confirmation message for all booking transaction.

Online payments are facilitated through third party payment gateway service providers, who are in turn authorized by respective banks and other regulatory bodies. Please take care to protect your banking information

Cancellation: aims to offer our customers with convenience of booking a room online.

The booking cancellation policy outlines the process how cancellations are handled

All policies pertaining to user terms & conditions, privacy, cancellation and refund are subject to be modified from time to time as appropriate. Please read through respective sections on to read the updated versions. The users are advised to check the policies by themselves while using the site. In no situation, we shall notify the users individually on the site usage and governing policies.

Things to keep in mindwhile staying at the hotel.

Jurisdiction & applicable laws:

This agreement is governed and construed in accordance with the laws in India. The jurisdiction shall be New Delhi.

Liability: liability is limited for up keeping and maintaining the rooms and associated services offered in the booked rooms. We don’t not undertake any liability in account of incidental, direct or indirect or consequential damages of any type caused in connection to this agreement.

Queries & complaints:

All queries should be directed to us through email at